PRICING POLICY
PRICING POLICY
Last updated: 07/11/2026
1. Purpose
VERITY GEAR is committed to providing transparent and accurate pricing information, including any additional costs associated with purchases, so customers can make informed purchasing decisions through our website.
2. Product Pricing
The prices displayed on our website apply to each product at the time an order is placed.
Prices may vary depending on product versions, configurations, quantities, promotional campaigns, or distribution markets.
Where applicable, VERITY will clearly indicate whether displayed prices include or exclude relevant taxes.
All applicable prices and additional charges will be presented before customers confirm their orders and complete payment.
3. Shipping Fees
Shipping fees are not automatically included in product prices unless explicitly stated on the website.
Shipping costs may be determined by:
Delivery address.
Destination country or region.
Order weight and dimensions.
Selected shipping method.
Applicable free-shipping or shipping-support promotions.
Shipping fees will be displayed before customers complete their purchases.
4. Additional Charges
Depending on the transaction method and destination, customers may incur additional charges, including:
Express shipping or special delivery service fees.
Special packaging fees.
Cash on Delivery (COD) collection fees, where applicable.
Import duties, VAT, customs fees, or other destination-country charges.
Other fees required by applicable laws or relevant service providers.
For international orders, responsibility for import duties and destination-country charges will depend on the shipping method and delivery terms disclosed at the time of purchase.
Where an order is shipped under DDP (Delivered Duty Paid) or another delivery arrangement that includes applicable taxes and duties, VERITY will clearly specify which charges are covered.
5. Price Changes
VERITY reserves the right to adjust product prices in the following circumstances:
Changes in import costs or manufacturing expenses.
Exchange rate fluctuations or shipping cost changes.
Changes in business policies.
Promotional campaigns or special offers.
Market-specific pricing adjustments.
All price changes will be updated on the website.
The price applicable to an order confirmed by VERITY will be the price in effect at the time of order confirmation, unless otherwise agreed by both parties or where an error must be addressed in accordance with applicable law.
VERITY will not unilaterally increase the value of a confirmed order without the customer's consent, except where otherwise permitted by law.
6. Promotions and Special Offers
VERITY may offer promotional campaigns, discount codes, or special offers.
Each promotion may have specific terms and conditions, including:
Promotion start and end dates.
Eligible products or product categories.
Discount rates or promotional values.
Discount code usage requirements.
Quantity or redemption limits, where applicable.
Customers are responsible for reviewing the applicable promotional conditions before confirming an order.
7. Pricing Errors
If an incorrect product price is displayed due to technical issues, system errors, or data-entry mistakes, VERITY will investigate the issue and notify the customer.
If the order has not been confirmed, VERITY may ask the customer to confirm the correct price or cancel the order.
If payment has already been made but the order cannot be fulfilled due to an error attributable to VERITY, the customer will be assisted with a refund of the amount paid through an appropriate method.
VERITY will not charge additional amounts or change the value of a confirmed order without the customer's consent, except where otherwise permitted by applicable law.
8. Service Fees
Accessing the website, viewing product information, creating an account, and using basic shopping functions are free of additional service charges unless otherwise stated.
If any additional service fees apply, VERITY will disclose the applicable amount, conditions, and effective date before the customer confirms the relevant service.
9. Contact Information
Website: https://veritygear.vn
Email: [email protected]
Hotline: +84 889 560 056
Business Hours: Monday–Saturday, 09:00–18:00 (GMT+7).
VERITY reserves the right to update this Pricing Policy when necessary. The latest version will be published on our website and will take effect from the stated effective date.